Developed by the Department of Social Justice and Empowerment, SHATAYU serves as a centralised national Geriatric Caregiver Dashboard and Directory, bridging the gap between professionally trained caregivers and individuals, families and institutions seeking specialised elderly care services.
According to information released by the Press Information Bureau (PIB) on November 13, 2026, the national directory currently features 30,151 caregivers across States and Union Territories, providing citizens with a digital platform to identify locally available caregiving professionals.
The initiative aims to make elderly care more accessible, organised and dependable while creating structured employment opportunities for skilled and trained geriatric caregivers.
SHATAYU Launched to Strengthen India’s Geriatric Care Ecosystem
SHATAYU was launched on May 22, 2026, during the National Workshop on ‘Creating a Well-Functioning Care Economy’.
With India’s elderly population steadily increasing, the demand for trained professionals capable of providing specialised geriatric care is also growing.
The Ministry has recognised the importance of developing a structured and skilled caregiving workforce to address the diverse needs of senior citizens.
SHATAYU seeks to address this requirement by bringing together caregivers, families and institutions through a common digital platform. It aims to strengthen India’s care economy by facilitating access to qualified caregiving professionals and providing organised employment pathways for individuals trained in elderly care.
National Directory of 30,151 Caregivers
One of the key features of SHATAYU is its national directory of 30,151 caregivers, covering different States and Union Territories.
The directory enables individuals and families to search for caregiving professionals based on their geographical location, including:
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State or Union Territory
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District
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Availability of locally listed caregivers
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Caregiver profiles and professional details
This location-based search facility makes it easier for families to identify caregiving support within their respective districts rather than depending entirely on informal networks or unorganised service providers.
The platform provides a direct digital interface through which citizens can explore caregiver profiles and identify professionals according to their specific requirements.
Free Request Callback Facility for Elderly Care
SHATAYU provides a convenient ‘Request Callback’ facility for individuals and families seeking assistance in engaging a caregiver.
Users can select their preferred State or Union Territory and district, specify the type of caregiving service required and submit their contact details through an OTP-based verification process.
Once submitted, the request is made available to caregivers in the selected district, facilitating direct communication between service seekers and caregiving professionals.
The facility caters to both:
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Full-time caregiving requirements
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Hourly caregiving requirements
Importantly, searching the caregiver directory and submitting callback requests are free of charge.
This facility is intended to simplify the process of finding suitable elderly care assistance while improving accessibility for families across the country.
Specialised Geriatric Care Services Available
Recognising that elderly individuals have different care requirements depending on their health conditions, mobility and personal circumstances, SHATAYU facilitates access to several specialised caregiving services.
These include:
1. General Geriatric Care: Assistance with everyday activities and routine care requirements of senior citizens.
2. Post-Surgical Care: Support for elderly individuals recovering from surgical procedures and requiring assistance during rehabilitation.
3. Dementia and Alzheimer’s Care: Specialised caregiving support for individuals experiencing cognitive decline and memory-related conditions.
4. Physiotherapy and Mobility Assistance: Help with mobility, physical rehabilitation and movement-related activities.
5. Palliative Care: Support focused on comfort, well-being and quality of life for individuals requiring specialised care.
6. Other Elderly Care Requirements: Assistance tailored to the individual needs of senior citizens, including daily living activities and personal support.
Through this integrated approach, families can explore suitable caregiving professionals for elderly members requiring routine assistance, rehabilitation or specialised care.
SHATAYU Promotes Transparency Through Digital Verification
To improve transparency and accountability, the platform incorporates several digital facilities that help connect caregivers with service seekers.
Its key features include:
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OTP-Based Verification: Enables verification of callback requests.
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Caregiver Profile Access: Allows users to explore available caregiver profiles.
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Enrolment Tracking: Enables applicants to monitor the status of their enrolment.
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Feedback and Rating Mechanism: Provides users with an opportunity to share their experiences and feedback regarding caregiving services.
These features are intended to facilitate communication, improve user experience and promote greater accountability within the geriatric care ecosystem.
Employment Opportunities for Trained Geriatric Caregivers
Apart from helping families find elderly care services, SHATAYU also aims to create employment opportunities and professional recognition for trained geriatric caregivers.
Eligible professionals can enrol on the platform by submitting their personal details, address information, course qualifications and training certificates.
Applicants can also track their enrolment status through the dashboard.
Following the review and approval of applications, eligible caregiver profiles are listed on the platform, enabling prospective employers, institutions and families to connect with trained professionals.
This initiative seeks to provide greater visibility to skilled caregivers and promote a more organised and professionally recognised geriatric care workforce.
Four Professional Training Categories Under SHATAYU
The platform recognises four broad professional training categories to develop a skilled workforce capable of meeting different elderly care requirements.
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Geriatric Care Provider
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Geriatric Caregiver (Institutional and Home Care)
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Wellness Therapist (Elderly)
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Elderly Care Companion
The training programmes cover a wide range of competencies, including:
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Holistic elderly care
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Physiological monitoring
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Emergency handling
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Bedside mobility assistance
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Assistance with activities of daily living
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Therapeutic rehabilitation
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Cognitive engagement
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Emotional companionship
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Social integration
These training tracks aim to equip professionals with the practical knowledge and skills required to support senior citizens in different care settings.
NISD and NSDC Support the Training Framework
The geriatric care training framework is supported by the National Institute of Social Defence (NISD) and the National Skill Development Corporation (NSDC).
The framework brings together the expertise of institutions functioning under the Ministry of Social Justice and Empowerment and the Ministry of Skill Development and Entrepreneurship.
This institutional support is intended to strengthen skill development, improve the availability of trained caregiving professionals and promote professional standards in elderly care services.
How to Access the SHATAYU Portal
Senior citizens, family members, institutions and eligible caregiving professionals can access the digital platform through the official portal.
SHATAYU – National Geriatric Caregiver Directory
30,151 Caregivers
Listed across States and Union Territories
Visit Official SHATAYU PortalWebsite: https://shatayu.dosje.gov.in/
Strengthening Dignity and Independence of Senior Citizens
Through SHATAYU, the Department of Social Justice and Empowerment seeks to build a more accessible and organised elderly care ecosystem in India.
By connecting families with trained caregivers, facilitating specialised care services and creating employment opportunities for skilled professionals, the initiative addresses two important requirements: quality care for senior citizens and sustainable employment in the growing care economy.
The digital platform represents an important step towards promoting the dignity, well-being, independence and quality of life of elderly citizens while supporting the development of a skilled and professionally recognised geriatric caregiving workforce.
